[Mla-cds] Responses to question regarding journal subscription agents

[Teresa Pacheco]

Hello friends - thank you all very much for the frank comments and advice regarding subscription agents you have used or are now using. The table below is a quick summary of the responses with contact information for the various agents, however the contact information may depend on where your library is located. The NGHS library is in Georgia.
 
The subscription agency most frequently mentioned as providing excellent customer service was Basch. The other agencies in the table below also received mostly positive comments, some better than others, but of course personal experiences often differ. Thanks again for the information, everybody! Teresa
 

Librarians who responded to the questionnaire mentioned using the following journal subscription agencies:
 


Current agent 
Telephone or Contact Info

Basch: 7
Laurie McGrail
800/226-5310
subs at basch.com 

Ebsco:  6
Lori McGill 
800-633-4604 ext 9719
lmcgill at ebsco.com 

Swets:   3
Sandy Piver 
856-312-2138
spiver at us.swets.com

Otto Harrassowitz: 2
Patricia Rodgers 800/348-6886 prodgers at ottosvc.com
N. Amer.--Mobile, AL

WT Cox: 2
G. Bonnie Cribs
800/539-8269 
bonnie at wtcox.com

    
In addition, several librarians mentioned hearing good "word of mouth" regarding three of 
these subscription agents, though they had not used them personally: Swets: 2, Basch: 3, Cox: 1
 
 
Teresa Pacheco, M.S., M.L.I.S.
Health Sciences Librarian
Northeast Georgia Medical Center Library
743 Spring Street
Gainesville, GA  30501
770-538-7630
teresa.pacheco at nghs.com

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